Shipments and returns

Your pack shipment

Packages are generally shipped within 2 days after receipt of payment and are shipped via UPS  or USPS. If you prefer delivery by UPS Extra or express shipping(overnight or 2nd day) an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a tracking number once it has been mailed.

Should you need special shipping, please call us at 1-800-543-2833

In regards to returns, we accept items back if they are defective or wrong size.  If a product is the wrong size, we will replace it with the correct size.  No item will be accepted for returns if it has been worn unless it was defective for some reason.  We do not give refunds, but we do make sure our customers are satisfied.  In certain instances we will refund, just call and we will work it out on an individual bases.

Thank you,

Cuff & Collar for Tall and Big Men